Privacy Policy
Last Updated: October 12, 2026 • Paddle Field Sports Center
1 Introduction
Welcome to Paddle Field Sports Center ("we", "our", or "us"). We operate premier indoor pickleball courts and sports facility booking services located at Bacal 3, Talavera, Nueva Ecija, Philippines.
We are committed to protecting the privacy and personal information of our clients, guests, and registered users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://paddlefield.online) and utilize our online reservation engine, including social authentication via Google.
2 Information We Collect
We may collect information directly from you when you register an account, make a court reservation, or contact customer support:
- Personal Identification: Full name, email address, and mobile phone number.
- Reservation Details: Court selections, reservation dates, timeslots, and reference codes.
- Payment Information: Payment reference numbers, proof-of-payment receipts (for manual GCash/bank transfers), and transaction statuses via authorized gateways (PayMongo / Xendit). We do not store sensitive credit card or e-wallet PINs.
- Google Account Data (OAuth 2.0): When you choose "Continue with Google", we receive your basic public profile information: name, verified email address, Google unique account ID, and profile picture avatar.
Use of Google User Data
Paddle Field Sports Center's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- We only request minimal read-only scopes (
openid,email,profile) necessary to create your player account and sign you in securely. - We do not sell, transfer, or distribute your Google user data to any third parties or advertisers.
- We do not use your Google user data for serving personalized advertising or machine learning model training.
- Your Google profile avatar and name are exclusively used to personalize your sports club dashboard and identify your reservations.
4 How We Use Your Information
We use the collected information for the following specific purposes:
- To facilitate instant court reservations, manage real-time court availability, and prevent double booking.
- To authenticate user sessions securely across devices.
- To send reservation confirmations, game access passes, receipts, and important facility updates via email.
- To provide customer assistance and handle reservation change or cancellation requests.
- To ensure facility safety and enforce club rules.
5 Data Storage and Security
We implement industry-standard technical and organizational security measures to protect your personal data, including:
- 256-bit SSL/TLS encryption for all website communications and API transactions.
- Bcrypt hashing for user account passwords.
- Secure database isolation and role-based permissions preventing unauthorized staff access.
- Automated session expiration and CSRF security verification on all interactive forms.
6 Your Rights & Account Deletion
Under the Data Privacy Act of 2012 (Republic Act No. 10173 of the Philippines) and applicable international standards, you have the right to access, update, correct, or request the deletion of your personal data.
You may update your profile details at any time through your User Profile settings. To request full deletion of your account and associated records, please email us directly at paddlefieldsports@gmail.com. Requests are processed within 7 business days.
7 Contact Information
If you have any questions, inquiries, or concerns regarding this Privacy Policy or our data practices, please contact us at: